Frequently Asked Questions
Everything you need to know about shopping with East Clothing.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I determine my size?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend measuring a similar garment you own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
At East Clothing, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester as part of our commitment to the environment.